Frequently Asked Questions

How long will the twine last?

The twine is ultraviolet stabilized polypropylene. The twine is exposed to the elements for only a few months as it is wound on the reel under tension and the inside twine is protected by the outside twine. A 25 metre (80 foot) length of twine will last through several 8 month crops or two or three 12 month crops. 

How long will the hanger last ?

The hanger is made from nylon which is stronger and more durable than any plastics available. It will last through several replacement reels.

How long will the reel last ?

The reel is made from UV stabilized polypropylene and can be re-wound with twine .Reelenz Products Ltd will re-wind reels for growers but often freighting the reels from and back to the grower is uneconomical. A new pre-wound reel is more economical

Are replacement reels available ?

This is why Reelenz are so good to use .Replacement reels are available at a much reduced cost.

What is delivery time ?

Deliveries to New Zealand growers are by road transport and take only a few days. Deliveries to Australian growers are by air-freight to the nearest international airport and then road freighted. This only takes a few days.Deliveries to other countries are by sea-freight. 

How do I pay ?

In New Zealand credit arrangements can be made. For all other countries a telegraphic transfer can be made to our bank account or if time permits a cheque can be sent to us. There is a 15 working day clearance on cheques

How do I order Reelenz hangers and easy-reels ?

Email us now and we will be happy to make arrangements. Please fill out the contact us form which will make us serve you better. Large orders can be purchased direct from Reelenz Products Ltd NZ- we'll be happy to give you a confirmed quote - either delivered to your door or to your nearest air or sea port.